Games & Apps
Giftcards
Music & TV vouchers
Online payment cards
Top-up a mobile
International Top-ups
All our products

Payment

Can I get refunded?

Before we can proceed to a refund, please explain your problem first so we can search together for other possible solutions other than a refund.
Once we've received these details, we will decide whether a refund is possible.
Please contact us first by mail.

ATTENTION : No refund or exchange can be requested for electronic payment products or prepaid credit card recharges.

Select the topic of your problem

What is the PWA? A Progressive Web App that is built like a website but acts like an application. Once installed, an icon with the beCHARGE logo will appear on your home screen. All you have to do is click and enjoy our many products.